- Returns can be made free of charge using an Online Returns Form (refunds processed within 5 business days), the SmartLabel provided in your package (refunds processed within 30 business days).
- Products must be returned within 30 days, in their original condition
- Products cannot be exchanged
- The refund will be for the amount paid, but won't include shipping costs
- Sales Tax will be refunded for returned items but shipping charges are non-refundable, if applicable.
ONLINE RETURNS FORM
You can then choose an option to ship your parcel back to us free of charge:
We will let you know when we have received your parcel and are processing your refund.